F L O W W

Frequently Asked Questions

The place to answer all the questions and queries related to Floww.

  • How do I set up the HRMS?

    To set up the HRMS, follow these steps:

    • Select the HRMS package from the package screen
    • Onboard employees and start assigning tasks to the employees
    • Complete the onboarding process of Floww HRMS
    • Confirm your email via the verification link in your email inbox
    • Onboard employees and start assigning tasks to the employees
  • What features does the HRMS offer?

    Our HRMS offers a comprehensive suite of features including:

    • Employee data management
    • Leave and attendance tracking
    • Payroll processing
    • Performance evaluation and management
    • Recruitment and onboarding
    • Benefits administration
    • Reporting and analytics
  • How do I add a employees to the HRMS?

    To add new users:

    • Log in to your HRMS account.
    • Go to the 'Employee Management' section.
    • Click 'Add New User' or 'Add Employee'.
    • Fill in the required details, such as name, email, role, and department.
    • Send an invitation to the new user to join the platform.
  • How secure is the Floww HRMS?
    • Our HRMS platform employs robust security measures including data encryption, regular security audits, role-based access control, and compliance with industry standards to ensure your data is protected.
  • How do I onboard new employees using the HRMS?

    To onboard new employees:

    • Log in to your HRMS account.
    • Head on to the employee management section
    • Click on “Add employee” section
    • Complete the onboarding form to add new employees manually or import the employee data in bulk by clicking on “Import”
  • How do I customize the HRMS dashboard?

    To customize your dashboard:

    • Log in to your HRMS account.
    • Click on the 'Dashboard' settings icon.
    • Drag and drop widgets to rearrange them.
    • Add or remove widgets based on your preferences.
  • How do I track employee attendance?

    To track attendance:

    • Log in to your HRMS account.
    • Go to the 'Attendance Management' section.
    • View the List and Summary section to View the attendance record of every employee
    • Employees can log their attendance via the web portal or mobile app.
    • Monitor attendance records and generate reports as needed.
  • How do I process payroll in the HRMS?

    To Process Payroll:

    • Log in to your HRMS account.
    • Go to the 'Payroll' section.
    • Configure payroll settings, including salary components, deductions, and tax details.
    • Import or enter employee payroll data.
    • Generate payroll reports and disburse salaries.
  • How will I be billed for using Floww HRMS?
    • Billing for Floww HRMS is based on a subscription model. The billing will be done on the starting of every month after 1 month of the billing when started.
    • The user’s will be allowed to use the suites for a month if the due billing is mot paid.
  • How can I cancel my subscription?
    • You can cancel your subscription anytime from your billing secion. Detailed billing information and invoices can be accessed from your account's billing section.
  • How do I set up Atom Mail with my existing email service?

    To set up Atom Mail, follow these steps:

    • Sign up for a Atom Mail account on our website.
    • in to your account and navigate to the settings section.
    • Select 'Connect Email Account' and choose your email provider (e.g., Gmail, Outlook).
    • Follow the prompts to authorize Atom Mail to access your email account.
    • Configure your preferences, such as categories, smart replies, and notifications.
    • Start using Atom Mail to manage your emails efficiently.
  • What are the key features of Atom Mail?
    • Email organization and management
    • Advanced spam filtering
    • Customizable email templates
    • Integration with other Floww products
    • Email tracking and analytics
    • Secure email encryption
  • Can I import my existing emails into Atom Mail?
    • Yes, you can import your existing emails from other email services Like Gmail into Atom Mail by integrating with it. The detailed integration process of Gmail with Atom Mail is in this blog.
  • How do I add users to Atom Mail?
    • Log in to your Atom Mail account.
    • Go to the 'Accounts' section.
    • Click 'Add New User'.
    • Enter the user's details
    • Confirm the details and add the user
  • How do I manage user permissions in Atom Mail?
    • Log in to your Atom Mail account.
    • Go to Settings
    • Select the user whose permissions you want to manage.
    • Adjust the permissions according to the user's role.
  • Can I manage multiple email accounts with Atom Mail?
    • Yes, Atom Mail allows you to add and manage multiple email accounts from a single interface.
  • How secure is Atom Mail? devices?
    • Atom Mail employs robust security measures including data encryption, advanced spam filters, regular security audits, and compliance with industry standards to ensure your emails are protected.
  • How do you protect my data privacy? devices?
    • Atom Mail adheres to strict data privacy policies and employs encryption and security measures to protect your email data.
  • How will I be billed for using Atom Mail?
    • Billing for Atom Mail is based on a subscription model. You will be billed monthly or annually based on your chosen plan. Detailed billing information and invoices can be accessed from your account's billing section.
  • What happens if I exceed my storage limit in Atom Mail?
    • If you exceed your storage limit, you will receive a notification. You can then choose to upgrade your plan for additional storage or manage your existing storage by deleting unnecessary emails.
  • How do I set up Floww Accounting?
    • Select the Accounting package from the package screen.
    • Sign up by entering your information.
    • Confirm your email via the verification link in your email inbox.
    • Complete the onboarding process for Floww Accounting
    • Start managing your finances with Floww Accounting's comprehensive tools
  • What features does Floww Accounting offer?
    • Financial reporting
    • Expense tracking
    • Invoicing and billing
    • Budget management
    • Tax preparation and filing
    • Integration with banking systems

Grow with Floww

Our team is here to provide you with personalized and outstanding service. We also offer a range of self-learning tools in our support center: